AI receptionist for home services
You’re on the job.
Who’s answering the phone?
OrionX picks up incoming enquiries, asks the right questions, and sends your team an organized lead — even when everyone’s out on a job.
Built around your services — HVAC, landscaping, plumbing, roofing, and more.
Incoming enquiry
Interactive demo · simulated conversation
Lead summary · sample data
- Service
- AC repair
- Urgency
- Same-day requested
- Location
- ZIP 78724
- Status
- Awaiting phone number
Next action: collect phone number, then notify the team.
You’re busy doing the work.
The phone keeps ringing.
Calls come in while your team is on-site.
OrionX answers instead of sending them to voicemail.
Enquiries don't stop at 5pm.
After-hours calls still get a response and a captured lead.
Details end up scattered across calls and sticky notes.
Every enquiry becomes one organized summary.
From the first hello to a lead your team can act on.
See what happens when an enquiry has a clear path from the phone to your follow-up process.
Stage 1 of 6
Incoming call
A customer calls about an AC that stopped cooling. The call reaches OrionX instead of going unanswered.
- What’s captured
- Caller intent: cooling issue, possible repair request.
- What the owner sees
- A call log entry: received, in progress.
- Requires
- A phone number routed to OrionX, or forwarded during busy hours.
Simulated call
Incoming call · Unknown caller
Ringing → Answered by OrionX
Intent detected: cooling issue, possible repair request.
Want to see this flow built around your business?
Built around how your trade actually sounds.
Pick a trade below to see how the conversation changes.
Sample caller message
What OrionX asks
- • What type of system do you have — central air or a unit?
- • What's the service address?
- • Is this something you need looked at today?
Captured lead fields
- Service requested
- AC repair — not cooling
- Urgency
- Same-day requested
- Location
- ZIP 78724
- Callback number
- Not provided
Suggested next action
Flag as same-day and notify the on-call technician.
What OrionX can handle
Actual capabilities depend on your configuration and which providers you connect.
Answer and respond to enquiries
Picks up calls and holds a natural, relevant conversation instead of a dead-end menu.
Capture and organize lead information
Turns what the caller says into clear fields — service, location, urgency, and more.
Route enquiries and notify the team
Gets the right person the right details, so follow-up doesn't depend on a sticky note.
Connect compatible tools
Works with supported CRM, scheduling, and automation tools where a connection is set up.
Built around your business, not a generic script.
A personalized demonstration is the starting point — not the same thing as a deployed, production system.
- 1
Understand the business and call flow
A short conversation about your services, hours, and how calls are handled today.
- 2
Build a personalized demonstration
A sample conversation and workflow built around your actual services — not a generic script.
- 3
Configure and test the agreed workflow
Once the approach is right, the conversation flow and routing get configured and tested.
- 4
Connect supported systems before launch
Phone, CRM, and scheduling connections are set up where supported, before anything goes live.
Frequently asked questions
It answers incoming enquiries, asks a few relevant questions, and turns the conversation into an organized summary your team can act on — instead of a missed call or a scribbled note.
Yes. The conversation is built around your actual services, so it asks the right questions for a repair call versus a quote request instead of using one generic script.
When a supported CRM is connected, captured details can be sent there automatically. Without an integration, you still get an organized summary to copy into wherever you track leads.
Live transfers can be configured for calls that need a person right away. This depends on your phone setup and is agreed on during configuration, not assumed by default.
If you use a scheduling tool that supports it, OrionX can offer available times. Without that connection, it collects preferred windows for your team to confirm.
In most cases, yes — calls can be forwarded to OrionX during busy hours or all the time, depending on what you prefer. We confirm this during setup.
No. The receptionist preview and workflow on this page use sample data to show how the experience works. A personalized demo is built using your real services and process.
It depends on your call volume, the integrations you need, and how much customization your workflow requires. We'll go over pricing once we understand your setup.
Let’s build your call workflow around your business.
Tell me what your team handles today. I’ll use those details to shape a demonstration around your services and enquiry process.